Creating onboarding journey for nurses
Creating onboarding journey for nurses
Creating onboarding journey for nurses
Creating onboarding journey for nurses
Designing a self-explanatory onboarding flow removed the need for costly in-person workshops as Simple scaled to new regions.
TL;DR
Simple an open-source, offline-first mobile app which helps nurses at public hospitals to measure and track hypertension and diabetes readings of patients and track their medication.
I designed the onboarding and medication workflows.
Simple an open-source, offline-first mobile app which helps nurses at public hospitals to measure and track hypertension and diabetes readings of patients and track their medication.
I designed the onboarding and medication workflows.
Simple an open-source, offline-first mobile app which helps nurses at public hospitals to measure and track hypertension and diabetes readings of patients and track their medication.
I designed the onboarding and medication workflows.
IxDA | Best in the show
Core77 | Design for social impact
My role
Product Designer
Team
Product Designer, Product Lead, Engineering team, Researcher, Client
7
Million patients records
13
Secs data entry
16
Languages
The ask:
Establish values in the first one glance
Conveying the main functions of Simple visually during oboarding process.
Simple is installed at public hospital's nurses' phone on Govt officers approval after they had onboarding workshop.
Conveying the main functions of Simple visually during oboarding process.
Simple is installed at public hospital's nurses' phone on Govt officers approval after they had onboarding workshop.
Conveying the main functions of Simple visually during oboarding process.
Simple is installed at public hospital's nurses' phone on Govt officers approval after they had onboarding workshop.
Transference
Communicating with a clear and direct motion design what the app does.
This was made using Lottie and AfterEffects.
Communicating with a clear and direct motion design what the app does.
This was made using Lottie and AfterEffects.
Selecting country
The app had rolled out in Bangladesh, Ethiopia and Sri Lanka after being a massive success in several states of India.
The app had rolled out in Bangladesh, Ethiopia and Sri Lanka after being a massive success in several states of India.
Written USPs
Searching patients
Entering hypertension and medication data
Sending reminders to patients
All communicated very clearly.
Searching patients
Entering hypertension and medication data
Sending reminders to patients
All communicated very clearly.
Searching patients
Entering hypertension and medication data
Sending reminders to patients
All communicated very clearly.
Easy to learn and use, even for first time smartphone users
Easy to learn and use, even for first time smartphone users
Easy to learn and use, even for first time smartphone users
Be able to fit into existing & extremely busy workflows
Be able to fit into existing & extremely busy workflows
Be able to fit into existing & extremely busy workflows
Be able to fit into existing & extremely busy workflows
Offline first in case of power outage
Offline first in case of power outage
Offline first in case of power outage
Offline first in case of power outage
User flow for onboarding journey.
Paper sketches showing explorations for onboarding journey.
Two explorations for onboarding experience which showcase patients journey.
Waiting area in a rural hospitals.
Govt's health campaign posters are put up in the waiting area.
Children's ward.
Children's ward.
A rural health facility room.
A rural health facility room.
The ask:
Removing the fear of medicine selection
Medicine of the patients could be updated every doctor's visit.
Conveying the main functions of Simple visually during oboarding process.
Simple is installed at public hospital's nurses' phone on Govt officers approval after they had onboarding workshop.
Medicine selection
The nurses were hesitant to change the medicine quantity thinking it will uncheck the medicine.
Adding a chevron icon made it visually clear that they can select medicine quantity without unchcking the medicine.
Design iterations for selecting medicine dosages.
Design iterations for selecting medicine dosages.
Explorations:
Blood pressure trends
Some explorations to show how a patient is doing through graphs.
Some explorations to show how a patient is doing through graphs.
Some explorations to show how a patient is doing through graphs.
Research:
Figuring out whats important
The team had a field-research trip to know what information nurses would like to have in the app.
I created paper prototypes to know what was important to them and how they would prioritise using card sorting co-creation sessions.
The team had a field-research trip to know what information nurses would like to have in the app.
I created paper prototypes to know what was important to them and how they would prioritise using card sorting co-creation sessions.
The team had a field-research trip to know what information nurses would like to have in the app.
I created paper prototypes to know what was important to them and how they would prioritise using card sorting co-creation sessions.
Nurses at hospital taking card in card-sorting exercise for a feature.
Nurses at hospital taking card in card-sorting exercise for a feature.
Paper-prototype made for co-creating with the nurses.
Paper-prototype made for co-creating with the nurses.
Local language BP card, printed at scale with translators.
Local language BP card, printed at scale with translators.
Prepping with a researcher ahead of field-research.
Prepping with a researcher ahead of field-research.
The project continues to grow and also launched in Bangladesh, Ethiopia, India and Sri Lanka. Simple is an open-source project and you can learn more on the design front and read our blog.
The project continues to grow and will soon launch in Bangladesh, Ethiopia, India and Sri Lanka.
Simple is an open-source project and you can learn more on the design front and read our blog.
Awards: IxDA 2020 Best in the show,
Core77 Runner Up (Design for Social Impact),
Index Award Finalist
The project continues to grow and also launched in Bangladesh, Ethiopia, India and Sri Lanka. Simple is an open-source project and you can learn more on the design front and read our blog.
The project continues to grow and will soon launch in Bangladesh, Ethiopia, India and Sri Lanka.
Simple is an open-source project and you can learn more on the design front and read our blog.
Awards: IxDA 2020 Best in the show,
Core77 Runner Up,
Index Award Finalist
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